Contact
Talk to a human.
No ticket maze, no chatbot runaround. One address reaches us, and a real person on the NSW Central Coast reads it.
Last updated · 7 June 2026
Email us: hello@theitdept.au
We aim to reply within one business day. We're a small team, so we keep it personal.
What to write about
- Help & setup — pointing a domain, DNS, anything that won't behave.
- Billing — invoices, plan changes, cancellations, refunds.
- Privacy — access or correct your data, or make a privacy complaint.
- Abuse — report spam, phishing or misuse coming from one of our addresses.
- Press & partnerships — say hi, we're friendly.
Already a customer?
Sign in to your account for the fastest help — your mailbox details are right there, which means we can sort things out quicker. Otherwise, email is always open.
Who we are
Anfon is operated by The IT Dept Pty Ltd (ABN 12 665 405 505), based on the NSW Central Coast, Australia. When this page says "we", "us" or "our", that's who we mean.
| Operator | The IT Dept Pty Ltd |
| ABN | 12 665 405 505 |
| Location | NSW Central Coast, Australia |
| Contact | hello@theitdept.au |